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Terms of service

By ordering from ELLEANS you agree to these terms. The contract is formed when we send your dispatch confirmation, not when the order is placed.

The seller

Orders are sold by Sanmenxia Pingyi Clothing Co., Ltd., Unified Social Credit Code 91411202MAKMN69J89, registered at Unit 2019, 2F, Wanda Plaza, Intersection of Heping West Road and Daling Road, Hubin District, Sanmenxia, Henan, China.

Prices & payment

Prices are in US dollars and include VAT for EU destinations. Payment is taken at checkout; card details are processed by our PCI-DSS compliant provider. If an item is out of stock or priced incorrectly we will cancel and refund in full.

Delivery

Estimated times are estimates, not guarantees. Risk passes to you on delivery. See the shipping page.

Returns

30% days, unworn with tags, per the returns policy.

We use strictly necessary cookies to run the bag and checkout, and optional analytics cookies only after you consent. Declining analytics changes nothing about how the site works.

Intellectual property

Product photography, copy and the ELLEANS name belong to us. Please do not scrape or reuse them.

Liability

Nothing here limits liability for death, personal injury, fraud or anything else that cannot be limited by law. Otherwise our liability is limited to the value of your order.

Governing law

These terms are governed by the laws of the People's Republic of China, without prejudice to mandatory consumer protections in your country of residence. Write to support@elleans.com first — most disputes are settled there.